Description:Under the direction of the Food Service Managers and Supervisors is responsible for preparation, assembly, and distribution/delivery of patient trays, retail and catering services, and other food related services in a timely and sanitary manner while focusing on a consistently high level of customer service. Maintains dish room, washes dishes, utensils, pots and pans. Removes and disposes of trash and cleans and maintains food service areas as directed. Essential Functions:Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).Adheres to all food handling procedures according to Joint Commission, local health department and all other regulatory standards as required.Assembles nourishments accurately per diet order.Assembles patient trays in a timely and accurate manner.Assists in the orderly clean up activities of the trayline and kitchen as required.Check trays for missing or special write-in items. Follows up on absent items.Communicates effectively to achieve desired outcomes and maintains positive working relationships. Conforms to policies regarding dress code, use of Paid Time Off (PTO), timesheets, philosophy, etc. Contributes to cost containment by managing time and supplies so that assignments are completed as scheduled and resources are not wasted. Delivers late trays, new patient trays, special requests and floor stock per department parameters.Delivers trays to patients per established schedule.Exercises proper use of equipment at all times.Follows HACCP guidelines and completes documentation as per departmental protocol.Follows Hospital Infection prevention policies and procedures.Follows Hospital safety guidelines for self, patients, visitors and employees.Functions as a cashier and handles money in accordance with the departmental money handling policies. May assist in pouring, slicing, portioning of food items.Observes proper portion control techniques.Provides customer service in a positive and friendly mannerRemoves and disposes of trash. Seeks resources for direction, when necessary.Sets up and cleans up for catering events and other activities as directedSets up stations in the retail cafeterias and serves customersStocks assigned station per established par levels.Washes and sanitizes all service and cookware in accordance with all health department regulations. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status or on the basis of disability.Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifyingEducation: High school education or equivalent desirable. Experience: Food Service experience in a hospital or restaurant setting and/or retail customer service experience preferred.* Must demonstrate service-oriented behavior.* Must posses ability to speak, read, and follow oral instruction in English. Job Category:Maintenance/HospitalityContract:Relief ()
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