Aerotek is currently hiring for a Testing Services/Medical Call Center position in Livermore, CA for a 6 month contract-to-HIRE opportunity! WE ARE MOVING VERY QUICKLY ON THIS OPPORTUNITY! PLEASE RESPOND IF INTERESTED! Logistics $15.55/hour 7 day availability Shifts start from 5AM-9AM 6 Month Contract Livermore, CA Healthcare Company Medical Testing Services Call Center MUST HAVES MUST have Call Center Experience! Must be able to handle 100+ calls a day with strong phone and computer skills. Workers needs to be available 7 days a week with no limitations on schedules. Shifts could start between 5am and 9am. Must be comfortable in a small cubicle, high volume, call center environment! Must have interest in growth within the company. Must be comfortable with detailed performance metrics! Primary Responsibilities Collects/receives testing results from patient. Utilizes call scripting provided when conducting patient phone calls. Enters testing results into appropriate collection application. Contacts patient and/or physician for results that fall in an out of rangeor critical values category as directed Monitors and assists in patient testing compliance using appropriate application(s), reminder phone calls; documenting interactions and results, and producing follow-up letters. Maintains and enters new patient data into appropriate computer database. Processes patient requested orders for testing supplies. Processes intro faxes for all new patients with initial training results. Performs weekend coverage duties as assigned by Testing Supervisor or Manager. Education Experience High School Diploma or equivalent required. Associates degree or equivalent preferred. Call Center Experience Required About Aerotek: Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit aerotek.com. Aerotek is acting as an Employment Agency in relation to this vacancy. ()
↧